Hearts for  P  A  W  S

Privacy Policy

Last updated: 10/31/25

At Heart for Paws Nonprofit Veterinary Clinic, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, schedule services, or make a donation.

1. Information We Collect

We may collect the following information:

• Name, phone number, and email address when you contact us or request an appointment

• Pet information submitted through appointment or wellness forms

• Payment and billing details when you make a donation or pay for services

• General website analytics data (such as page visits and site usage) to help us improve our site

2. How We Use Your Information

We use your information only for purposes related to our mission and services, including:

• Scheduling and confirming appointments

• Communicating about your pet’s care

• Processing donations and issuing receipts

• Responding to your inquiries

• Improving our website and services

We do not sell, trade, or rent personal information to anyone.

3. Use of Photos and Videos

We love sharing our mission and the wonderful pets we help every day!
By bringing your pet to Heart for Paws, you grant permission for us to use photos or videos of your pet taken during their visit for educational or promotional purposes, including on our website, social media, and printed materials.

If you do not wish for your pet’s image to be used, please notify our staff at the time of your appointment, and we will be happy to honor your request.

4. How We Protect Your Information

We take reasonable steps to keep your information safe and secure.
All payment transactions and online forms are processed through trusted, encrypted third-party providers (such as PayPal, Square, or similar services).

Access to personal data is limited to authorized staff and volunteers who need the information to perform their duties.

5. Sharing Information

We may share information with third-party service providers only as necessary to operate our clinic or process payments (for example, appointment scheduling or donation processing).
These providers are required to keep your information confidential and secure.

6. Cookies and Website Analytics

Our website may use cookies or analytics tools (like Google Analytics) to understand how visitors use our site.
This information helps us improve your online experience and does not identify you personally.

7. Your Choices

You can:

• Request that we update or delete your personal information

• Opt out of receiving clinic updates or fundraising emails

• Ask that we not use photos or videos of your pet

To do so, contact us at: contact@heartsforpaws.info

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: